Return Policy

Return Policy

At Performance Science International, your satisfaction is our priority. Please review our return policy carefully to ensure a smooth process.

Return Eligibility

We accept returns for the following products under specific conditions:

    •    Nitro Force Preworkout Supplements
    •    Must be unopened, unused, and in original packaging.
    •    Returns are accepted within 30 days of purchase.
    •    Brand Apparel and Shoes
    •    Must be unworn, unwashed, and in original condition with all tags attached.
    •    Returns are accepted within 30 days of purchase.
    •    Workout Plans, Training Plans, and Consultation Services
    •    Due to the digital nature of these products, all sales are final. If you encounter an issue with your purchase, please contact our support team for assistance.

Non-Returnable Items

The following items are not eligible for return:
    •    Opened or partially used Nitro Force supplements.
    •    Customized or personalized apparel.
    •    Clearance or sale items.
    •    Digital products and services, including workout/training plans and consultations.

Exchange Policy

We offer exchanges for defective or damaged items within 30 days of purchase. To request an exchange, please contact our support team with your order number and photos of the defective or damaged product.

Return Process

To initiate a return, follow these steps:
    1.    Contact our customer support team at [Insert Contact Email/Phone Number] with your order number and reason for return.
    2.    Our team will review your request and provide a Return Merchandise Authorization (RMA) number if eligible.
    3.    Package the item securely, including the original receipt or proof of purchase, and ship it to the return address provided.
    4.    Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.

Refunds

    •    Approved refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.
    •    Shipping fees are non-refundable.
    •    For defective products, we will refund the full purchase price, including any applicable shipping fees.

Contact Us

If you have questions or need assistance with your return, please contact our customer support team:
    •    Email: support@psi.fit
    •    Phone: 1-936-249-6914

Thank you for choosing Performance Science International. We appreciate your trust in our products and are committed to ensuring your satisfaction!